Right Compensation Frequently Asked Questions
- Does Right Compensation pursue the claim?
- Do I have to pay Right Compensation anything?
- What does No Win No Fee actually mean?
- What does ‘Other costs may be payable’ mean?
- Will I have to pay a fee if I win my claim?
- What if my accident happened some time ago?
- How do I know if I’m eligible to make a claim?
- What happens next?
- How much compensation will I get for my injury?
- Will I have to go to Court?
- I had an accident at work. If I claim will this affect my employment?
- How is my accident compensation claim processed?
Does Right Compensation pursue the claim?
No. We do not run cases ourselves. We do not offer any legal advice either – all the legal advice is given to you by the Specialist Personal Injury Lawyers we appoint on your behalf. The information on this site is for general information only and we cannot answer direct questions about individual cases.
Do I have to pay Right Compensation anything?
No. Unlike some claims management companies our service to you is completely free of charge. The Solicitor’s practice we refer your claim to pays us a referral fee, but this is paid by them and not you.
What does No Win No Fee actually mean?
It means that if you lose your claim you do not have to pay anything.
What does ‘Other costs may be payable’ mean?
In case you lose your claim, your Solicitor will need to make sure that you are protected against any liability for the other side’s costs and any disbursements (expenses such as medical report fees). This means you may be advised to take out a separate insurance policy to cover this and there would be a premium payable for this insurance policy. However, payment of the insurance policy premium is deferred until the end of your claim, and is written off if your claim is lost.
Will I have to pay a fee if I win my claim?
Yes, BUT the costs are recoverable from the losing party and, as you are guaranteed to keep 100% of your damages, you do not actually pay anything.
What if my accident happened some time ago?
Every claim is subject to a ‘limitation date’ imposed by law. This is the date by which court proceedings must be issued and after this date you would not be able to pursue the claim. In most personal injury cases the limitation date is 3 years after the accident date.
However, special rules apply if the claimant was under 18 at the date of the accident, and in such cases the claimant has 3 years from his or her 18th birthday to issue proceedings.
Also in some cases, such as industrial disease, the 3 year time limit runs from the date the claimant knew – or ought to have known – that their injury was caused by the act of negligence.
The rules relating to limitation dates can be complicated and you are always advised to seek the advice of a specialist solicitor which you can do through Right Compensation. Notwithstanding the limitation date, any solicitor acting will want to have enough time to prepare your claim before proceedings can be issued and essential documentary and witness evidence may be more difficult to obtain the later the case is started. So, as a general rule, the earlier you consult us about your claim, the better.
How do I know if I’m eligible to make a claim?
It’s simple – just fill in the online claims form or call us FREE on 0800 279 6300. Your claim will immediately be referred to a Specialist Personal Injury Lawyer who will give you a FREE initial assessment of your claim without obligation.
What happens next?
Once you have provided details of your claim, an investigation of your claim will be undertaken by the Specialist Personal Injury Lawyer. This may include taking a full statement from you of the circumstances of the accident, and obtaining any necessary evidence to enable the lawyer to fully evaluate your chances of succeeding in a claim. Assuming your claim can proceed, the lawyer will then explain how the claim will be handled and deal with any funding issues with you.
How much compensation will I get for my injury?
No two claims are the same. Each person reacts differently to injuries suffered, and some people recover quicker than others. The Specialist Solicitors practices recommended by Right Compensation have the experience to ensure that you get the right compensation for your injury.
The amount of compensation you will receive if your claim is successful is divided into two parts - general damages which is for your pain and suffering i.e. the physical injury itself and special damages which is for any lost wages or other losses specific to you e.g. for any damage to property.
Some of the factors that affect the compensation you will receive include: the length of time you were affected by your injuries; how long the injuries will continue to affect you; any employment issues resulting from the injuries – e.g. if you are no longer able to do your job; any effect the injuries have on your social and lifestyle enjoyment; effects on your sex life and any visible physical effects e.g. scarring.
Will I have to go to Court?
The vast majority of cases settle through negotiation, although it is sometimes necessary for court proceedings to be issued to protect you, particularly if the limitation date is approaching. Solicitors and insurers are always keen to achieve settlements through negotiation.
I had an accident at work. If I claim will this affect my employment?
Remember, your employer should be insured against the risk of a claim for compensation by one of its employees. It will be your employer’s insurance company that pays the compensation, not your employer. If your employer did take action against you for making a claim it could amount to unfair dismissal, and that could result in your employer having to pay you compensation under employment law. Most employers accept that accidents at work can happen and will not look badly on you for seeking to be compensated for an injury you suffered whilst doing your job.
How is my accident compensation claim processed?
1. You have an accident that wasn’t your fault or where you were only partly at fault.
2. You contact Right Compensation and provide us with some basic information about the circumstances of your accident and the extent of your injuries.
3. We refer your enquiry to a firm of specialist personal injury solicitors chosen from our panel.
4. They will be your dedicated representatives for the duration of your case and you will be given the name of your dedicated lawyer.
5. Your dedicated lawyer considers all the circumstances of your accident in depth and advises you as to whether you have a claim and the chances of success. If the lawyer decides you have a claim then you can decide if you want to proceed with the claim through that firm of solicitors. If your lawyer is unable to accept your claim for any reason, YOU PAY NOTHING. If you decide not to instruct your lawyer further, YOU PAY NOTHING.
6. If your case proceeds, your lawyer will consider the most appropriate way for your case to be funded and ensure that you are fully protected against any risk of costs should you lose. Many clients already have the protection of legal expenses insurance as part of their motor or household insurance policies. If no such insurance is available, your lawyer will act under a No Win No Fee Agreement*.
7. If your claim is won, you keep 100% of your compensation. Your legal costs are recovered from the party responsible for the accident (or their insurers).
8. If your claim is lost, YOU PAY NOTHING.
*Other costs may be payable. We can offer advice where necessary.
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